Returns & Exchanges
At Seldens Designer Home Furnishings, we stand behind the quality of our curated collections and want you to be completely satisfied with your investment. If your purchase does not meet your expectations, we offer a structured return process to ensure your home remains a reflection of your style.
Return Process
- 1.Initiate Your Request
Contact our customer service team or your dedicated design consultant within 7 days of delivery to begin the return or exchange authorization process.
- 2.Condition Assessment
Ensure all items are in original, showroom condition; please note that custom orders and final sale items are generally ineligible for return due to their bespoke nature.
- 3.Schedule Pickup or Drop-off
Once authorized, coordinate with our logistics team to schedule a professional white-glove pickup or return the items to our designated warehouse location.
- 4.Refund Processing
After a thorough inspection of the returned merchandise, we will issue a refund to your original payment method, minus any applicable restocking or delivery fees.